Our policies

Please review the following policies we have implemented to ensure a safe and respectful training environment. We thank you for your cooperation and support!

group classes / Memberships

  • Members must sign up for classes through the customer portal.

  • Members are asked to please be on time as classes will start at the listed time.

  • If you arrive more than 10 minutes late, you will be asked to wait until the next class to participate.

  • Members will be required to purchase their own hand wraps and gloves.

  • Unused classes will roll into the following month as long as the membership is ACTIVE.

  • When memberships are cancelled, all unused classes are terminated the same day.

  • Members are responsible for keeping track of renewal dates.

  • Boxfit LLC WILL NOT provide a refund for memberships cancelled after the renewal date.

  • Members will be granted the courtesy of freezing your membership one time per calendar year.

  • Members will be eligible to freeze their membership when they are unable to attend classes for longer than one month period.

  • Exact dates must be provided with written notice in advance.

Cancellations / rescheduling

  • Private training sessions will require 24 HOURS NOTICE in the event of a cancellation or reschedule.

  • Group classes will require 12 HOURS NOTICE in the event of a cancellation or reschedule.

  • Private sessions or group classes that are cancelled within the required time frame of notice, WILL NOT be refunded.